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*DISCLAIMER*

For reservations made prior to January 21st 2025, the previous cancellation and modification policy remains in effect: cancellations made two weeks before the scheduled arrival date will receive a 50% refund of the total reservation amount. Cancellations made within two weeks of the arrival date are non-refundable but can be credited toward a future booking on a date of your choice.

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Cancellation and Modification Policy:

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For Reservations Under One Month:

  • A deposit for one night is required at the time of booking.

  • The remaining balance will be automatically charged on the day of your arrival. Kindly contact us in advance if there are any changes to your plans. Please note that once the payment is processed, we are unable to issue refunds for early departures.

  • Cancellation within 7 days of arrival date: No refunds will be issued but we offer full roll over credit

  • Cancellation more than 7 days before arrival date: A one-time $50 cancellation fee will apply.

 

For Reservations Over One Month (28 nights) :

  • 50% of the total deposit will be charged at the time of booking unless agreeing to pay in full.

  • Cancellations made 14 days or more before your arrival date are subject to a 50% loss of initial deposit.

  • The remaining balance will be automatically charged on the day of your arrival. Kindly contact us in advance if there are any changes to your plans. Please note that once the payment is processed, we are unable to issue refunds for early departures.

  • Cancellations made within 14 days of your arrival are non-refundable, but we offer rollover credit for future stays.

  • The initial deposit is non-refundable for cancellations within the 14-day window.

 

Reservation Modifications:

A fee of $25 be applied for any adjustments or reductions to the reservation.

 

Maximum Stay Length

Guests may stay at the RV Park for a maximum of up to 28 days. After this period, guests must depart for at least 3 days before returning.

 

Discounts on Extended Stays

  • 15% discount for weekly stays.

  • 20% discount for stays of 28 days (monthly).

 

Age Requirements

  • Guests must be 21 years of age or older to reserve an RV or Tent Site.

 

RV Size Limitations

  • Most sites can accommodate RVs and trailers up to 33 feet.

  • For larger vehicles, we recommend booking an XL Site.

  • Contact the office if you have questions about your vehicle size.

 

Checking Availability

  • Check availability and make reservations online at www.surfoutpost.co.

  • Alternatively, you can call our office at 800-622-6052 or 310-456-6052.

  • While we will do our best to accommodate requests, only site types can be guaranteed. We do not guarantee specific site numbers.

 

RV Camping

  • RV Sites are located on the first and second levels of the property.

  • Varying views are available depending on Site Type.

  • Rates include up to 7 people and 3 pets per site.

  • Tents and enclosures are not allowed in RV Sites. Screen rooms may be used for sun protection during the day.

  • Different rates apply depending on site type.

 

Tent Camping

  • Our tent campground is located on the top level of the property.

  • Available for tent and rooftop tent camping.

  • Rates include up to 5 guests and 2 tents per site.

  • Each site comes with a picnic table.

  • Different rates apply depending on site type.

 

Parking

  • RV sites are designed for back-in-only for proper hookup positioning.

  • Some sites may allow parallel parking.

  • Vehicles parked on your site must not obstruct the road and all tires must be off the pavement.

  • There are 3 additional parking areas for additional vehicles.

  • 2 vehicles are included in the rate, any additional vehicles would be $10 per day per additional vehicle.

 

Holiday Charges

  • Surf Outpost has a $40 surcharge per day for RV reservations during holiday weekends.

  • $10 surcharge per day for tent sites during holiday weekends.

 

Additional Charges

  • A 15% Malibu Occupancy Tax is added to each reservation. The price shown per night on the reservation platform does not include tax.

 

Amenities

  • Full hook-up sites

  • Hot Showers

  • Additional Restrooms

  • Complimentary basic Wifi

  • Communal Outdoor Propane Grill

  • Laundry

 

Fires

  • Only propane fires are permitted in both RV and Tent Sites.

  • Wood, charcoal and pellets are not allowed.

  • Please keep Malibu safe!

 

Visitors

  • Visitors are welcome!

  • Visitors must check-in at the front desk and pick up a Guest Pass upon arrival.

  • Up to 5 guests are allowed at tent sites and up to 8 guests at RV sites.

Pets

  • A maximum of 3 pets are allowed per site.

  • Pets must remain on a leash at all times and stay within designated pet areas.

  • Pitbulls and Staffordshire Bull Terriers (full-bred or mixed) are not allowed.

 

Cable TV and Wifi

  • Surf Outpost does not offer cable TV

  • Limited Wifi is available to all registered guests, signal strength may vary depending on park occupancy.

 

Mail/Package Deliveries

  • We do not accept mail or package deliveries for guests, including items from Amazon, FedEx, UPS, USPS, DHL, etc.

 

Office Hours and Operations

  • 7am-9pm

  • If you have a reservation and are arriving past office hours, a night guard will be present to assist with your check-in. 

 

Customer Service Commitment

Our goal is to provide you and your family with an exceptional vacation experience. If you encounter any issues or have concerns, please feel free to reach out to us so we can ensure your stay is nothing short of amazing.

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